Customer Overview
Our customer, a prominent player in the digital media industry, faced the challenges of maintaining a competitive edge in an ever-evolving market. With a growing demand for high-quality content and rapid deployment capabilities, the client recognized the need for a modernized approach to their software development and operational processes.
Challenges
The customer struggled with long release cycles, inefficient collaboration between development and operations teams, and an inability to swiftly respond to market changes. These issues hindered their capacity to deliver timely updates and innovate effectively, leading to missed opportunities in a fast-paced digital landscape.
Solution
Yesoft Consulting was engaged to implement a comprehensive DevOps solutions strategy tailored to the client’s specific needs.
Our approach included the following key components:
Assessment and Strategy Development
We conducted a thorough assessment of the existing workflows, tools, and team dynamics. We developed a customized DevOps roadmap based on our findings that aligned with the client’s business objectives.
Toolchain Optimization
We evaluated and integrated a suite of modern DevOps tools that facilitated better collaboration and communication between teams, ensuring seamless handoffs and reducing bottlenecks.
Culture Shift and Training
Recognizing the importance of a cultural shift, we provided training sessions and workshops to foster a DevOps mindset among the client’s teams. This empowered them to take ownership of their processes and encouraged a culture of continuous improvement.
Implementation of CI/CD Pipelines
We conducted a thorough assessment of the existing workflows, tools, and team dynamics. We developed a customized DevOps roadmap based on our findings that aligned with the client’s business objectives.
Monitoring and Feedback Loops
We implemented robust monitoring solutions that provided real-time insights into application performance and user experience. By establishing feedback loops, we enabled the client to make data-driven decisions and iterate quickly on their products.
AWS Tools and Services We Used
Results
The implementation of the cloud-based collections management system led to remarkable improvements for our client:
50%
Reduced Time-to-Market
The client experienced a 50% reduction in release cycles, enabling them to deliver new features and updates more rapidly.
73%
Higher Quality Deliverables
Automated testing and continuous monitoring significantly decreased production issues, resulting in a better user experience and higher customer satisfaction.
99.9%
System Uptime
Our robust monitoring and automated recovery systems maintain 99.9% uptime, maximizing your business operations.
5%
Cost savings
Our automation script for environment setup has led to significant cost savings, reducing monthly management expenses by approximately 5%, equating to an annual saving of $50,000 for the customer.
Conclusion
Yesoft Consulting has successfully implemented a comprehensive support strategy for the customer’s business research unit, leveraging the expertise of its support specialists. Our dedicated team monitors the microsites around the clock, utilizing tools like Pingdom and PagerDuty to receive real-time notifications. They efficiently manage incoming requests, providing essential support such as password resets, troubleshooting, ticket routing, and escalation to higher support tiers as necessary.
Notably, our specialists proactively communicate with the customer regarding any system issues, investigating their causes upon request. During a routine operation where MySQL was reloaded, a brief site unavailability was detected by Pingdom, but the situation was effectively managed without escalation. Through the collaborative efforts of our DevOps experts, we resolved critical issues affecting microsite stability, ensuring that downtime is minimized to no more than two hours when incidents occur.
The strong partnership between Yesoft Consulting and the customer has fostered a high level of trust, granting us the responsibility of 24/7 support for their microsites dedicated to business and social research and analysis. This relationship underlines our commitment to delivering exceptional service and support to our clients.
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What Our Clients Say
CTO
Partnering with Yesoft was great! Their deep understanding of DevOps practices helped streamline our development workflows, and their expertise in cloud migration allowed us to scale up quickly without compromising on security.
Business Development
Yesoft Consulting streamlined our ML pipeline deployment on AWS SageMaker. Their expertise in MLOps automation saved us time and improved model performance significantly. Highly recommended for ML infrastructure.
Head of Development
Their expertise in DevOps practices streamlined our deployment pipelines, significantly reducing our release times. The team was professional, responsive, and truly understood our needs. We couldn’t be happier with the results!
Project Manager
Thanks to their diligent work, we’ve automated key processes that improved our efficiency and reduced our operational costs significantly. The cloud migration was seamless, and we’ve noticed a remarkable increase in our app’s performance.
Transform Your Ideas Into Innovative DevOps Solution
At Yesoft Consulting, we are excited to partner with you to create custom software solutions that drive innovation and achieve your business goals. Contact us today for a consultation, and let’s turn your ideas into reality!